Accounts
Everyday account
Two account tiers: Tier 1 with a SAR/AED 5,000 monthly limit, and fully verified Tier 2 with SAR/AED 50,000 a month. Upgrade with one verified identity document and compliance approval.
Your money.
A clearer picture.
Accounts, cards, transfers, interest-free loans and Pay in 4, with fees, limits and timelines stated plainly.
Explore money toolsrasid.
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رصيدClarity comes first.
Make sense of the everyday.
View the collectionAccounts
Your statements
Your statement lists every transaction, and every fee we charge as its own line, including ATM withdrawal and monthly account fees. We share statement details only after you verify with your one-time code.
Cards & payments
Card controls
Freeze and unfreeze your card, switch online, international, ATM and contactless use on or off, set your own limits up to your tier's ceiling, and add travel notices.
Cards & payments
Payment status
Hotel, fuel and car-hire holds are temporary and usually release on their own within about 7 days. Refunds reach a card in 5-7 business days and your Rasid account instantly.
Everyday money tools, clearly explained.
Accounts, cards, transfers, interest-free loans and Pay in 4 in Saudi Arabia and the UAE, with plain fees, limits and timelines, and support that verifies it's you first.
Our storyAccounts and cards
Tier 1 and Tier 2 accounts with monthly limits of SAR/AED 5,000 and 50,000, and cards you control from the app.
Payments and transfers
Card payments, refunds and transfers with published timelines: refunds reach a card in 5-7 business days and your Rasid account instantly.
Loans and Pay in 4
Interest-free personal loans decided by our underwriting team, and Pay in 4 in four equal, interest-free installments.
A little guidance goes a long way.
JournalPending or posted: reading a payment
A hotel, fuel or car-hire hold reserves an amount before the final charge and usually releases on its own within about 7 days, so it isn't disputed. A refund reaches a card in 5-7 business days and your Rasid account or wallet instantly.
Keep your access codes private
Keep your PIN and card security code private; Rasid never asks for them, or for your password or full card number. A one-time code belongs only in the identity check you requested through verified Rasid support: we send it to the phone on file, you read it back to Rasid support in the app or chat, and it's valid for 5 minutes. Never post a code in a public form or message, and don't provide one for general product or policy questions.
Freeze, replace or report?
Freeze your card in the app if it's missing. A replacement costs SAR/AED 75 (premium metal: SAR/AED 150), and we waive it when the card was stolen. If you see account activity you don't recognise, tell us straight away: once you've verified with your one-time code and we confirm a sign-in that wasn't yours, we freeze the whole account, sign out every device and require a fresh two-factor setup.
Before you contact support
Have your Rasid customer ID ready (it's in the app under Profile) and the date of the transaction. We'll send a one-time code to your phone to verify it's you before we discuss your account.