Accounts
Everyday account
Two account tiers: Tier 1 with a SAR/AED 5,000 monthly limit, and fully verified Tier 2 with SAR/AED 50,000 a month. Upgrade with one verified identity document and compliance approval.
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Accounts
Your statements
Your statement lists every transaction, and every fee we charge as its own line, including ATM withdrawal and monthly account fees. We share statement details only after you verify with your one-time code.
Cards & payments
Card controls
Freeze and unfreeze your card, switch online, international, ATM and contactless use on or off, set your own limits up to your tier's ceiling, and add travel notices.
Cards & payments
Payment status
Hotel, fuel and car-hire holds are temporary and usually release on their own within about 7 days. Refunds reach a card in 5-7 business days and your Rasid account instantly.
Cards & payments
Card disputes
Dispute a card charge within 90 days of the day it posts. A merchant dispute typically resolves in about 45 days.
Cards & payments
Pay in 4
Split a purchase into four equal, interest-free installments. A missed installment carries a SAR/AED 25 late fee.
Transfers & support
Transfers
A transfer delayed on the payment network is still on its way, with an expected clear time. A transfer that bounces after your account was debited comes back to your account.
Transfers & support
Identity & access
Verify with your Rasid customer ID and a one-time code sent to the phone on file, read back to Rasid support in the app or chat. We never ask for your password or full card number.
Transfers & support
Personal loans
Interest-free personal loans for a monthly salary of at least 4,000 in your account's currency, with total debt payments within 33% of income. Our underwriting team decides every application.