Pending or posted: reading a payment
A hotel, fuel or car-hire hold reserves an amount before the final charge and usually releases on its own within about 7 days, so it isn't disputed. A refund reaches a card in 5-7 business days and your Rasid account or wallet instantly.
The details that matter
Refunds reach a card in 5-7 business days, your Rasid account or wallet instantly, and international refunds take 3-5 business days. For confirmed cases, amounts up to SAR 1,000 or AED 1,000 are applied straight away.
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Everyday account
Two account tiers: Tier 1 with a SAR/AED 5,000 monthly limit, and fully verified Tier 2 with SAR/AED 50,000 a month. Upgrade with one verified identity document and compliance approval.
Your statements
Your statement lists every transaction, and every fee we charge as its own line, including ATM withdrawal and monthly account fees. We share statement details only after you verify with your one-time code.